1. Mike Wentworth, Root Solutions
Customer Sat 4.24, Eval Response Rate 100%, Overall Quality Score 85.9
2. Tony Parkinson, Root Solutions
Customer Sat 4.42, Eval Response Rate 100%, Overall Quality Score 84.4
The Top Instructor is calculated using the highest Customer Sat Score, Class Evaluation Response Rate, and Overall Quality Score with a minimum of 10 class evaluations submitted in the quarter. Overall Quality Score definition is found on the Instructor Resources Page on the Portal.
The top 2 instructors will receive a Visa Gift Card, and their names sent to the PTC University SVP.