Technical Support

Root Solutions provide technical support for supported customers. With holding the largest pool of PTC experts in Northern Europe, get through to a UK based engineer every time.

Technical Support We Provide

Root Solutions provide technical support to supported customers across PTC & Luxion’s product range, providing vital help with technical queries. Talk to a UK based engineer every time and we’ll help you with your technical query.

How We Solve Your Query

Log Support Call

Log Support Call

Log your technical query and our team will work to find a solution

Remote Session

Remote Session

Our team take control of your screen to find a quick solution

Phone/Email

Phone/Email

Phone or email our technical team to resolve your technical query

Largest Pool Of PTC Experts In Northern Europe

Root Solutions hold the largest pool of PTC experts through out Northern Europe. Our team are located throughout the United Kingdom. Get through to a UK based engineer every time.

 

Our team work 9:00am – 17:30pm GMT work hours to ensure that our customers have access to our support.

Providing Support For These Software

Root Solutions provide technical support for PTC’s product suite. Being a PTC partner for 25 years, our team is highly experienced with solving queries associated to PTC’s product suite.

Root Solutions provide technical support for Luxion’s KeyShot products. Our team are experts with KeyShot and it’s integration with 3D CAD software.