Is your organization still on version 11.0 or earlier of PTC Windchill?
Did you know that standard support for version 11.0 ended in December 2019?
Windchill 11.0 ended its standard support in December 2019. To ensure you keep on a supported version, upgrade to either of the currently supported versions 11.1 or 11.2.
Why is it important to use actively maintained versions of Windchill?
It is always a good idea to keep in touch with PTC’s release schedule for Windchill and to plan early for upgrades so that you do not find yourself using an unsupported and insecure version. With Windchill deployed in a wide range of environments from sensitive on-premise data centers to public and private clouds, security is a major consideration for PTC and its customers.
- Security: PTC not only develops the Windchill application components but also relies on many optional and required third-party software components for the proper operation of the platform. The CPS mechanism combines security updates and bug fixes to the codebase as well as the required third-party components that the Windchill environment depends on. New versions will contain not only updated functionality but also security updates and third-party software updates.
- New Capabilities: New PTC Windchill versions will contain new functionality that enables customers to benefit from new and enhanced user features, new platform choices for deploying Windchill, updated database compatibility, and new client integrations.
- Reduced Cost of Ownership: PTC has worked hard to standardize and optimize the installation, maintenance, and upgrade process for Windchill solutions over the years and has repeatedly added functionality that allows for the reduction and elimination of costly customizations. As Windchill customers move forward with PTC’s accelerated software release schedules, they might need to think about reducing their reliance on costly customizations; later versions of Windchill have built-in capabilities to help customers eliminate this costly burden.
What to do if you are relying on an unsupported Windchill version
While there is no emergency and you are not trapped, you should begin planning your move to the latest version of Windchill. Once a version has reached its end of life, PTC will not provide any further security, bug fixes, or enhancements to the retired version of Windchill. In other words, if you need the help of PTC’s Technical Support Team beyond how to upgrade and move off the old version, you will very likely be denied support.
For more information see the latest PTC product calendar here
Do you have any servers still running Windows server 2008?
On 14 January 2020, Microsoft ended support for Microsoft Windows Server 2008 and Windows Server 2008 R2. This means you will no longer receive patches for security vulnerabilities identified in these products. Subsequently, adversaries may use these unpatched security vulnerabilities to target Microsoft Windows Server 2008 and Windows Server 2008 R2 servers.
Organisations using Microsoft Windows Server 2008 and Windows Server 2008 R2 should upgrade to the latest version of Microsoft Windows Server 2016 or Windows Server 2019 to continue receiving patches for security vulnerabilities, while also benefiting from security improvements in the newer operating systems.
See the Microsoft announcement here
If you are considering upgrading your server operating systems, please check the supported operating systems for your current Windchill products. To do this search for ‘windchill software matrices’ in the PTC knowledgebase and check the section ‘Production Server Systems Support’
Are any of your client PC’s still running Windows 7?
Microsoft stopped the support of Windows 7 on 14 January 2020. Now, this doesn’t mean your Windows 7 device will just stop working, it simply means that there will be no more patches, security updates, and technical support. Running unsupported versions of Windows is an opportunity for would-be hackers to compromise. Is your resistance to change worth putting you and or your business at risk?
Continuing to use Windows 7 without patches and updates will leave systems vulnerable to new exploits and malware as they emerge. AV-Test.org registered 67.7 million new strains of Windows malware during 2018, and the situation is only likely to get worse, as some security experts believe that malware developers are holding potential Windows 7 exploits back, ready to unleash them as soon as support ends. Software vendors will stop supporting Windows 7, check your applications, and see if the latest versions support Windows 7.
Prior to upgrading your client operating systems please check on the supported operating systems for both Windchill and your Creo-related products.
For Creo search the PTC knowledgebase for ‘creo x.x hardware notes’, where x.x is the Creo version.
For Windchill search for ‘windchill’ software matrices’ in the PTC knowledgebase and check the section ‘Client Platform Support’ from the relevant version of software matrices